Bitcoin is always free on our end, you may just receive a 1% or 2% fee from the bitcoin wallet which is a lot cheaper than the 5.9% fee on card deposits. Have you ever thought of using bitcoin? It's cheaper and more guaranteed. I also see that you use your card to make your deposits. Locate the ignitioncasino-eu-poker and delete it. In your File Explorer select view and place a tick in the HiddenItems box.

If you're unable to see the AppData folder, you may need to enable your hidden items. Then go to your file explorer, Go to C:/Users/Your_user/AppData/Roaming Try clearing the cache and cookies for the poker lobby. I would recommend doing some troubleshooting steps. how can i be charged?Īre you using the poker lobby or playing through a browser? The table just never loads as if other players haven't joined the jackpot What device are you using to access your tournaments?īut if i am also playing other tables. but, i don't have a connection problem and was playing another jackpot when this table never loaded. She said because i was issued a refund for the same problem yesterday, i couldn't get another one now. Please provide your 4 digit pin and your date of birth.Ĭan you please hold for 1-2 minutes while I look into this for you?

this is the second time this has happened, but if i am playing other tables i don't see how it can be a connection issue on my end. it is still open saying that if i close it i will be refunded, but the page won't close. i was charged for a jackpot that never loaded. The last chat i was on was closed by the CS agent (i hope accidentally). enjoy: as i said, this is PART 2 the first was lost. all due to a stupid $2 jackpot ! but, if they won't fix a $2 problem on their end, i will not trust them with one dollar, or five thousand more! - i pulled all of my money out after this (still waiting on the bitcoin cash withdrawal, as expected from them). This was a conversation AFTER a previous 2 hr chat.

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